Emergency and After Hours Phone Numbers
Emergency Phone Numbers
- To Report Any Emergency: 911
- Emergency Call to Sheriff / Fire Department: 911
- To Report a Non-Emergency to Sheriff - 408-299-2311
- For down trees and sewer overflows/backup, call Town Hall at 650-941-7222 (during office hours). AFTER office hours, please contact Santa Clara County Communications at 408-299-3233
IF YOU REQUIRE IMMEDIATE ASSISTANCE DUE TO A SEWER PROBLEM, PLEASE CALL:
- Town Hall (650) 941-7222 (Business Hours 8am-12pm, 1pm-5pm); or
- (408) 299-3233 if Town staff cannot be reached
Please note property owner is responsible for maintenance, repair, and replacement of lateral, from the building to the main connection including the "Y" at the the main, sewer relieve valve, and backflow preventor. . If you have any questions please contact Los Altos Hills Public Works at (650) 941-7222.
Other Helpful Information:
- After Hours Emergencies
- Utilities
- Community Agencies
- Local Emergency Services
- Los Altos Hills Hospitals
- Government Agencies & Services
- Schools
- Town Services
| Service Company | Phone Number | |
|---|---|---|
| Roadway blockage | 408-299-2311 | |
| Storm drain | 408-299-3233 | |
| Sewers | 408-299-3233 | |
| Water main break (Purissima Hills Water) | 650-948-1217 | |
| Water main break (CalWater) | 650-553-4501 | |
| Service Name | Phone Number |
|---|---|
| California Water Service | 650-917-0152 |
| Comcast | 800-945-2288 |
| GreenWaste Recovery, Inc. | 650-947-4994 |
| Pacific Gas and Electric | 800-743-5000 |
| Purissima Hills Water District | 650-948-1217 |
| AT&T | 800-332-1321 |
| Exede Internet (Satellite) | 855-894-5665 |
| Agency Name | Phone Number |
|---|---|
| Community School of Music and Arts | 650-917-6800 |
| Hidden Villa/Duveneck Ranch | 650-949-8650 |
| Los Altos/Los Altos Hills Chamber of Commerce | 650-948-1455 |
| Los Altos Dispute Resolution Program | 650-949-5267 |
| Los Altos Senior Center | 650-947-2797 |
| Support Network for Battered Women | 650-940-7850 |
| Westwind Barn | 650-941-6113 |
| Wildlife Rescue | 650-494-7283 |
| Service Company | Phone Number | |
|---|---|---|
| PG&E - Underground Service Alert (USA) Call Before You Dig | 811 | |
| To report a non-emergency to Sheriff | 408-299-2311 | |
| To report a non-emergency to Fire Department | 408-378-4010 | |
| Santa Clara Co Office of Emergency Services | 408-808-7800 | |
| Poison Control | 800-222-1222 | |
| Hazardous Waste - to report a spill | 911 | |
| Support Network for Battered Women | 800-572-2782 | |
| Palo Alto Animal Control Services | 650-496-5971 | |
| After hours Animal Control Services | 650-329-2413 | |
| Emergency Service | Phone Number |
|---|---|
| El Camino Hospital | 650-940-7000 |
| Stanford University Hospital | 650-723-2300 |
| Lucile Packard Children’s Hospital | 650-497-8000 |
| Emergency Service | Phone Number |
|---|---|
| California Poison Control | 800-222-1222 |
| Los Altos City Hall | 650-947-2700 |
| Los Altos Police Department | 650-947-2770 |
| Los Altos Library | 650-948-7683 |
| Mid-Peninsula Open Space District | 650-691-1200 |
| Santa Clara Co Registrar of Voters | 408-299-8683 |
| Santa Clara County Offices | 408-299-4321 |
| Santa Clara Co Dept of Environmental Health | 408-918-3400 |
| Santa Clara Co Household Hazardous Waste | 408-299-7300 |
| Santa Clara Co Tax Assessor | 408-299-5570 |
| Santa Clara Valley Transportation Authority | 408-321-2300 |
| Santa Clara Valley Water District | 408-265-2600 |
| Santa Clara Co Vector Control | 800-675-1155 |
| School Name | Phone Number |
|---|---|
| Foothill College | 650-949-7777 |
| Los Altos Elementary School District | 650-947-1150 |
| Los Altos/Mountain View High School District | 650-940-4650 |
| Palo Alto Unified School District | 650-329-3700 |
| Gardner Bullis School | 650-559-3200 |
| Bullis Charter School | 650-947-4939 |
| Pinewood School | 650-941-1532 |
| St. Nicholas | 650-941-4056 |
| Service Company | Phone Number | |
|---|---|---|
| Town Hall - General information | 650-941-7222 | |
| Fax | 650-941-3160 | |
| Building Department | 650-941-7222, ext. 230 | |
| Code Enforcement | 650-941-7222, ext. 227 | |
| Parks and Recreation Department | 650-941-7222, ext. 246 | |
| Planning Department | 650-941-7222, ext. 235 | |
During office hours, Monday through Friday: 8:00 am to 12:00 and 1:00 to 5:00 pm
Who to Call to Report
- Pathway blockage: 650-941-7222
- Roadway blockage: 650-941-7222
- Storm drain: 650-941-7222
- After business hours: 408-299-3233
Who to Call for
- Building permit: 650-941-7222, ext. 230
- Business license: 650-941-7222
- Code violations: 650-941-7222, ext. 227
- Dog license: 650-496-5971
- General information: 650-941-7222
- Mediation services: 650-949-5267
- Non-Emergency: Critical Health and Human Services 211
- Planning permit: 650-941-7222, ext. 235
- Street lights out: 800-743-5000
- Support services for battered women/children: 800-572-2782
- Vector control - mosquito abatement: 800-675-1155
- Wildlife rescue: 650-494-7283