Los Altos Hills - California
Los Altos Hills
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The Los Altos Hills City Council appoints its own members (or alternates) as representatives to the following intergovernmental boards:

Association of Bay Area Governments
League of California Cities
Santa Clara County Cities Association
Santa Clara County Preparedness Council
Santa Clara County Valley Transportation Authority
Santa Clara County Valley Transportation Policy Advisory Committee
Santa Clara Valley Water Commission
Community Health Awareness Council
Lower Peninsula Flood Control District and Watershed Advisory Board
North County Library Authority
Los Altos Senior Center Board of Directors
Los Altos Library Commission

PUBLIC SAFETY AND EMERGENCY SERVICES

Law enforcement and public safety services are provided to Town residents under contract to the Santa Clara County Sheriff’s Department. Residents of Los Altos Hills participate in direct election of the Sheriff and also have a voice in operation of the Sheriff’s Office through their County Supervisor; however, specific services provided to the Town are negotiated and approved by the City Council. Important phone numbers for residents to remember are 911-to report all emergencies and 408-299-2311 to report an incident to law enforcement of a non-emergency nature.

Fire Protection, suppression and safety services are provided by the Los Altos Hills County Fire District. The District contracts with the Santa Clara County Fire Department for services. For more information regarding fire prevention programs provided by the District that include free brush chipping and removal, brush and yard waste drop-off days, site visits for property fire fuel evaluations residents can contact the District at 650-949-1044.

In addition to the basic police, fire and disaster services Los Altos Hills receives from outside agencies, Town staff, the Emergency Communications Committee and Emergency Preparedness Committee work together with the City Council to address emergency response planning and training. The goal of the Town is to ensure that the committees are organized and ready for any emergency.

Animal control services are provided through a contract with the City of Palo Alto. The services include regular field coverage by an Animal Control Officer, investigation of all animal bite incidents, licensing of animals providing residents with information about lost pets and disposal of dead animals. Residents can obtain more information about Palo Alto Animal Services at 650-496-5971 or call 650-329-2413 for dispatch services.

The Town of Los Altos Hills has a leash law . Pursuant to Municipal Code Title 6, Chapter 1, Section 6-1.409 “No person owning or harboring any dog shall allow or permit such dog, whether licensed or not, to be upon a public street, sidewalk, park, school ground, public place or upon any unenclosed lot or land except when held under leash by an able-bodied person.” Residents may be issued a citation if their dogs are not on a leash.

UTILITIES

Solid Waste services are provided under an agreement with the Los Altos Garbage Company located in Cupertino. The agreement covers garbage collection; bi-weekly pickup of recyclable materials and yard waste; provision of debris boxes for large clean-up projects, two free town-wide clean-up days at collection points throughout the Town and two free curbside pickups during the year to coincide with residents normal collection dates. For scheduling, residents should call the Los Altos Garbage Company at 650-961-8040 with at least 48 hours notice.

Town residents can dispose of their Household Hazardous Waste through a program run by the Santa Clara County Department of Environmental Health. Through an agreement with the County, residents are permitted to schedule drop-off of household hazardous waste products at one of the County’s facilities. For additional information and scheduling, residents should contact the agency at 408-299-7300.

Water is supplied to approximately two-thirds of the Town residents by the Purissima Hills Water District which is governed by a publicly elected board; the remaining one-third of residents are served by the California Water Service Company, a private water service.

Flood control services are provided through the Santa Clara Valley Water District. Five of the members of the District Board are elected and two are appointed by the Santa Clara County Board of Supervisors.

Gas and Electricity are provided to Town residents by Pacific Gas and Electric Company. To report outages and obtain emergency information, residents are encouraged to call 800-PGE-5000 (800-743-5000).

Telephone services are offered by SBC Pacific Bell. Residents can report telephone service problems by dialing 611 or 800-332-1321.

Sanitary Sewer Maintenance. The Town of Los Altos Hills is served by two sewer basins. The Northern half of the Town drains to the Palo Alto Basin and the southern half drains to the Los Altos Basin. Sewer overflows or backups in the Los Altos Basin should be reported to the City of Los Altos Public Works Department by calling 650-947-2785 (week days) and 650-947-2770 (nights and weekends). Overflows or backups in the Palo Alto Basin should be reported by calling Town Hall at 650-941-777 (week days) and County Communications (nights and weekends) at 408-299-3233.

Cable television services are provided to the Town by Comcast. For subscription and customer service information, residents can call 800-945-2288.

COMMUNITY SERVICES

El Camino Hospital is a non-profit community hospital. The hospital is located on Grant Road in Mountain View, and serves Los Altos Hills residents as well as those living in surrounding communities. El Camino Hospital is governed by a five member Board of Directors who are publicly-elected or appointed representatives. As a group, these representatives oversee the assets of the El Camino Hospital District including El Camino Hospital, El Camino Hospital Foundation and MidPeninsula Homecare and Hospice.

School Districts. Residents of Los Altos Hills are served by more than one school district. Students from the Southern part of Town attend schools in the Los Altos Elementary School and Mountain View-Los Altos Unified High School Districts, and those in the northern section attend Palo Alto Unified School District schools. These Districts are governed by publicly elected boards. Residents from Los Altos Hills may also enroll in the Bullis Charter School‘s K-6 program. Numerous private schools are also available in the immediate area.

Foothill-DeAnza Community College District operates Foothill College whose campus is located in Los Altos Hills.

Library. The Town is part of the Santa Clara County Library system and is most closely served by two libraries located in Los Altos. The Los Altos main library is one of the most heavily used in California. A seven-member Library Commission consists of two members from Los Altos Hills and five from the City of Los Altos.

Additional Support Agencies: